About Us

Woodstock’s Trusted Optometric Practice

At Family Eye Clinic at Towne Lake, exceptional eye care isn’t just what we do — it’s who we are. Dr. Bugenske and our dedicated team prioritize personalized attention for every patient, ages 5 and up. Using state-of-the-art diagnostic technology, we assess refractive errors, eye muscle coordination, ocular disease, and overall eye health with precision and care.

From common concerns like dry eyes and allergies to complex conditions such as glaucoma and cataracts, we’re committed to delivering the kind of thorough, compassionate care that keeps families coming back year after year. We welcome all members of the community — including those with neurodivergent needs — and it would be our privilege to be part of your healthcare team.

Your Optometrist

Meet Dr. Elise Bugenske

Dr. Elise Bugenske earned her Doctor of Optometry from Indiana University School of Optometry in 2014. Originally from Michigan, she joined Family Eye Clinic at Towne Lake in early 2020 and assumed leadership of the practice after Dr. Mike’s retirement in late 2022.

Her clinical passion lies in the diagnosis and management of glaucoma and retinal diseases — conditions where early detection makes all the difference. She approaches every exam with the thoroughness and patience those conditions demand, and brings that same standard to every patient she sees.

Dr. Bugenske’s philosophy of care was shaped in part by her mother, a cardiologist, who instilled in her the value of truly listening. As someone who is nearsighted and has personally undergone multiple eye procedures, she brings a rare empathy to her work — she knows what it feels like to sit in the chair.

Outside the office, Dr. B is an avid gardener, crafter, and history enthusiast. She loves traveling and makes summer trips back to Michigan to visit family. Her nieces Alexa and Elodie, and her three pets — Teddy, Archie, and Tiger — keep life full and joyful.

What We Stand For

Our Values

Patient-Centered Care

Every decision we make starts with the patient. We take time to understand your individual needs, explain our findings clearly, and make sure you leave every visit informed and confident about your eye health.

Compassion and Empathy

We know that visiting a doctor — even for a routine exam — requires trust. Our team works hard to earn that trust by listening carefully, responding honestly, and treating every patient the way we’d want to be treated ourselves.

Quality Without Compromise

From the technology we use to the eyewear we carry, we hold ourselves to a high standard. We invest in the best diagnostic equipment and partner with industry-leading brands so that the care and products you receive are genuinely excellent.

Reviews

What Our Patients Say About Us

Marie at check in was extremely friendly and kind! It always makes a person feel welcome when the person behind the front desk is personable i love that! Mrs Kim was so patient and a pleasure to work with finding my lenses. She showed me multiple options and helped me pick out a frame that i really loved and was just so patient with me while i took my time! Im always nervous going to a new doctor, dentist, eye doctor etc. and coming here eased a lot of my nerves. Even Dr. Pritchett was so nice and informative! Highly recommend family eye clinic!
I waited until my second visit and just like my first, the women there are so patient, so sweet and so easy to talk to. Courtney, Marie and Kim are simply the sweetest people you can come into contact with. Myself and my children's eye appt couldn't have gone any smoother. I definitely do recommend then for your family, they are professional and very hey work with you regarding payments. Best choice in allowing them to care for me and my babies eyes. 🥰
I had a really nice experience here. The staff is professional and courteous. Thank you Dr. Datson, Dr. Pritchett, Marie, Kim and Courtney😇.
Nice environment, friendly and caring staff, doctor was very thorough, she explained everything so that I could understand what is going on with my vision. I truly appreciate the great care they gave me. Thank you Marie, Kim, Courtney.
Marie, Courtney and Kim were all professional, and kind. Definitely made me feel secure with my eye care
At the Family Eye Clinic Kim , Courtney and Marie and Dr. Pritchett were absolutely amazing. Courtney from the very beginning has been very patient with me trying to schedule this appointment due to my schedule constraints. Meeting The rest of the staff in person finally was great. Dr. Pritchett was very detail and broke everything down to me as well as Marie. I have found my home for eye care at the Family Practice.
Jessica is an excellent assistant! she is super accommodating and very kind. super great with kids!

The place is overall very nice, would definitely recommend to anybody in the area
Love everyone here, the whole staff is amazing!!!! Jessica. Kim, Courtney and Dr B are absolutely wonderful!!
Dr B has taken care of our family for years! I love her kind, compassionate way of caring for us all. She is knowledgeable and explains everything so well. Thankful for her!
Love the service they are really helpful and friendly. Would recommend them to anybody.
My first visit to Family Eye Clinic went well! Front desk staff was very helpful and the service from the techs and Dr B was great!
Courtney and Dr are absolutely wonderful. Always a pleasant experience. Love this place so much.
Im new to wearing glasses and was very nervous until Ms Courtney walked me through a terrific experience. She is a walking angle. If your looking for a new eye doctor this is definitely the place to go, ask for Courtney.
Family eye care is an excellent facility all the staff was very nice and considerate Dr Elise was very thorough with her exam leaving nothing to chance I’ll never go to another eye care top notch
I called the office for information. I spoke with Kaycee, who was extremely knowledgeable and helpful.
Friendly staff with little to no wait time. They get you in and out and it is a short wait before your glasses to arrive.
My experience at family eye care was fantastic! When I broke my glasses, I was worried that I wouldn’t find somewhere that had available slots. I explained to them my circumstances, and they were extremely communicative and fast with their process. While in the clinic, the location was very clean and the staff were very friendly. Ms. Kindyl and Dr. B were very helpful as they led me through my appointment. Ms. Kindyl told me about their new machines and equipment as she help me with my pre-screening, which are all very well kept. Overall a great experience, I highly recommend going here!
I want to say thank you to Dr.Bugenske. your so patience I haven't found a eye doctor that took the time out to explain to me about my eyes since I was 11 years old. Today you made my day ! Thank you so much for your patience. I leave your office feeling so confident finding a doctor that care about her patient eye. Your amazing 👏
I have been searching for an optometrist and brought my mom and daughter here. Everything was so well run with no waiting. Dr. B was extremely thorough and very knowledgeable in assessing my 8 year old and my 76 year old mom. We have found a great doctor and look forward to coming back in the future.
Always cheerful staff, very helpful and patient. My kids have been coming to this practice for years. Very happy with the service they provide.
My wait was less than a minute. They did a very thorough exam, answered all of my questions, and I was out within 45 minutes.
I absolutely love the new eye doctor. She is amazing. The rest of the medical staff is just as good as the doctor I highly recommend family eye clinic to anyone.
All the staff is amazing! Doctor Bugneske is the BEST! She took time to discuss all my concerns for my daughter and even called her insurance to get them to cover her thinner lens because they were making her glasses fall off from the weight of her thick lenses. We were able to pick out a pair of glasses we both loved too! Thank you for going above and beyond for me and Jennalee today. She is anxiously waiting to sport her new frames.
Photo from customer review
I highly recommend this Eye clinic, we had a great experience. Everybody was nice and friendly!!

Ready to See Clearly?

Whether you’re due for your annual exam, looking for new frames, or managing an eye condition, our team is here for you. We make it easy to schedule, and we promise to make it worth your time. Family Eye Clinic at Towne Lake — where exceptional eye care feels personal.